Great place, big potential. Not ideal location, but they offer free tuk-tuk commuting to Siem Reap centre. My room was modern, clean and very spacious, with a bathtub in the room, not in bathroom! It was low season, and coming in about 6pm, leaving at 7am the following morning, I never saw any other guest, and not too much of the staff either. I popped out to town, and when coming back there was nobody at the reception, and not one staff member in the restaurant either, although I knocked the staff door. Obviously the season was really so low that dinner guests were not expected. I managed to find someone from reception back room, and this person found the kitchen staff and I managed to have a reasonably good Tom Yam Seafood Soup. Improve your act, the place really has a lot of potential.